Our FAQs

Q1: What types of home technical repairs do you offer?

A1: We offer a wide range of home technical repair services, including but not limited to electrical repairs, plumbing repairs, appliance repairs, HVAC (heating, ventilation, and air conditioning) repairs, and general handyman services.

Q2: How do I schedule a home technical repair service?

A2: Scheduling a home technical repair service is easy. You can either give us a call at our service hotline or visit our website and fill out the online appointment request form. Our customer service team will assist you in scheduling a convenient time for the repair.

Q3: How long does it take to complete a home technical repair?

A3: The duration of the repair depends on the nature and complexity of the issue. Minor repairs can often be completed within a few hours, while more extensive repairs may take longer. Our technicians will provide you with an estimated time frame after assessing the problem.

Q4: Are your technicians licensed and experienced?

A4: Yes, our technicians are highly trained, licensed professionals with years of experience in their respective fields. They have the necessary expertise to handle various home technical repairs efficiently and safely.

Q5: What if I’m not satisfied with the repair service?

A5: Customer satisfaction is our top priority. If you’re not satisfied with the repair service provided, please contact our customer service team immediately. We will work with you to resolve any issues and ensure your complete satisfaction.

Q6: Are your repair services covered by a warranty?

A6: Yes, we offer a warranty for our repair services. The warranty period may vary depending on the type of repair and the parts used. Our customer service team can provide you with detailed information about the warranty coverage for your specific repair.

Q7: Can you provide an estimate for the repair cost?

A7: Yes, we can provide a cost estimate for the repair service. However, please note that the final cost may vary depending on the actual repairs required. Our technicians will assess the problem on-site and provide you with a more accurate cost estimate before starting the repair work.

Q8: Do you offer emergency repair services?

A8: Yes, we understand that home technical issues can arise at any time. We offer emergency repair services for urgent situations that require immediate attention. Simply contact our service hotline, and we will dispatch a technician to your location as soon as possible.

Q9: What payment methods do you accept?

A9: We accept various payment methods, including cash, credit/debit cards, and online payment platforms. Our technicians will provide you with an invoice detailing the cost of the repair service, and you can choose the payment method that is most convenient for you.

Q10: Are there any precautions I should take before the technician arrives?

A10: It’s helpful if you provide our technicians with clear access to the area requiring repair. If necessary, remove any obstacles or personal belongings that may hinder their work. Additionally, if you have any specific safety concerns or information about the issue, please communicate it to our customer service team when scheduling the appointment.

Please note that these FAQs are general in nature and may not cover all possible inquiries. For specific questions or concerns, we encourage you to reach out to our customer service team directly.